Data Protection Policy

This Data Protection Policy explains how we collect, use, store, and protect your personal information when you use the konnectHome or AssistBorga applications. We are committed to safeguarding your privacy and complying with applicable data protection laws, including GDPR and local data laws where applicable.

konnectHome is a digital platform that helps people in the diaspora get tasks done back home. AssistBorga enables trusted individuals in home countries to execute those tasks and earn rewards.

We operate under a shared privacy standard for both platforms.

We may collect the following categories of information:

a. Personal Information

• Full name
• Email address
• Phone number
• Profile photo
• Country and location data
• National Identification Details

b. Task-Related Information

• Tasks created or accepted
• Communications within the app
• Uploads (e.g., receipts, photos, documents)

c. Payment Information

• Payout methods (e.g., bank account, mobile money, debit card)
• Stripe or payment processor IDs (secured through Stripe)

d. Device & Technical Data

• IP address
• Device ID and type
• App activity and crash logs

We use your data to::

• Facilitate task creation, assignment, and completion
• Process payments and withdrawals securely
• Verify identities and protect against fraud
• Improve app performance and user experience
• Send important updates and communication

• All data is encrypted at rest and in transit
• Payments are securely handled through Stripe, a licensed global processor
• Access to data is role-restricted to authorized personnel only
• User identities are verified before transactions
• Regular security audits and vulnerability testing are performed

We do not sell or rent your data. We may share limited data only with:

• Trusted service providers (e.g., Stripe) under strict data agreements
• Law enforcement or regulatory authorities, only when required by law

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data (unless legally required to retain it)
• Withdraw consent at any time

We retain data only for as long as necessary:

• Active accounts: as long as you use the app
• Inactive accounts: up to 24 months before deletion
• Financial transactions: retained per legal and tax requirements

We integrate trusted third-party services like

• Stripe (Payments & Payouts)
• Firebase (Authentication & Notifications)
• Google Maps (Location and routing)

Each of these services follows their own privacy and compliance obligations.

We may update this policy from time to time. Major changes will be communicated via the app or email.

If you have questions or concerns about these Terms, please contact us at:

Email: konnectglobal360@gmail.com

Phone: +49 1767 4245 014