Privacy Policy

we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our mobile app and related services. By using konnectHome and assistBorga, you agree to the practices outlined in this Privacy Policy

Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

  • Name, email address, date of birth, phone number, and profile photo when you register.
  • Payment details (e.g., credit/debit card information) for transactions.
  • Location data for task assignment and execution (if you grant permission).

b. Task-Related Information

  • Details about tasks created or executed through the app.
  • Communications between users (e.g., messages, task updates).

c. Device and Usage Information

  • Device type, operating system, app version, and IP address.
  • Log data, including how and when you use the app.

d. Third-Party Information

  • Information from third-party integrations (e.g., payment processors or social media login providers).

How We Use Your Information

We use your information for the following purposes:

  • To facilitate task creation, assignment, and execution.
  • To process payments securely and maintain transaction records.
  • To improve app functionality and enhance user experience.
  • To provide customer support and resolve disputes.
  • To ensure user accountability and transparency.

How We Share Your Information

We do not sell your personal information. We may share your data only in the following ways:

  • With Other Users: Limited details (e.g., name, contact information, and task details) are shared between diasporans and assistants for task execution.
  • With Service Providers: Trusted third parties that help us operate the app, such as payment processors and analytics providers.
  • For Legal Compliance: If required by law or to protect the rights, safety, or property of konnectHome or assistBorga or others.

Your Choices

You can control your data in the following ways:

  • Access and Update Information:Update your profile details through the app settings.
  • Opt-Out: Disable location tracking or unsubscribe from marketing communications.
  • Account Deletion:Request deletion of your account by using the delete process in the app settings page.

Security of Your Information

We implement robust security measures to protect your information, including:

  • Data encryption during transmission (e.g., HTTPS).
  • Secure storage of sensitive data (e.g., payment details).
  • Regular monitoring for potential vulnerabilities.
  • While we strive to protect your data, no method of transmission or storage is 100% secure. Please use the app responsibly.

    Children's Privacy

    konnectHome and assistBorga is not intended for children under the age of 18. We do not knowingly collect personal information from children.

    International Users

    If you access our apps from outside the U.S.A, your information may be transferred to and processed in our operational regions. By using the app, you consent to this transfer.

    Changes to This Privacy Policy

    We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify users of significant updates through the app or via email.

    Contact Us

    If you have questions or concerns about these Terms, please contact us at:

    Email: konnectglobal360@gmail.com

    Phone: +1 209 203 1116